Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping and delivery.
Order Processing
All of our products are made to order. This means that each item is created specifically for you after your order is placed.
- Processing time typically takes 2–5 business days
- Orders are processed Monday–Friday (excluding holidays)
Once your order is fulfilled, it will be shipped out immediately.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times:
- USA & Canada: 5–12 business days
Please note: These are estimates and may vary due to customs delays or carrier issues.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the products in your order.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Delays & Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
- Postal service issues
- Customs processing
- Incorrect shipping addresses provided by the customer
If your order is significantly delayed or appears lost, please contact us and we’ll help you resolve the issue.
Incorrect Address
Please make sure your shipping address is correct at checkout. If an incorrect address is provided, we may not be able to replace or refund your order.
Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, please contact us within 14 days of the estimated delivery date. We’ll work to find a solution.
Contact Us
If you have any questions about your order or shipping, feel free to reach out to us at:
By placing an order, you agree to this shipping policy.